WEBINAR: How to dramatically improve your Net Promoter Score in just one year

Is your company committed to delivering a customer experience unmatched by your competitors? Would you like to improve that experience but don’t know how? On Thursday, October 19 at 11:00 am Central, Burditt Consulting is hosting a webinar featuring two organizations who recently made dramatic improvements in the experiencethey’re delivering to customers.

Charles Freeman of Dickinson Financial and Stacey Wofford of Ameriflex will join me for this webinar packed with practical tips for improving customer experience. They will explain:

  • Why their organization turned to NPS as a measure of customer experience
  • What they did to uncover where they needed to improve
  • How they constructed a roadmap of improvements during the first 12 months
  • How they facilitated an internal cultural shift to focus on the customer

Both companies have seen exciting results of double digit improvements since launching their customer experience programs. Please REGISTER today to join Charles, Stacey and I in a discussion to help you improve your customer experience. We look forward to seeing you on the webinar.

2018-09-07T23:54:09+00:00October 3rd, 2017|

About the Author:

Helping companies connect with customers to produce double digit revenue growth is my passion, and for 25 years, I have repeatedly created and operationalized sales, marketing and customer experience strategies that have resulted in the acquisition, retention and growth of customer relationships for companies in various industries.

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